Orstrax
Orstrax Orderflow
Smart order management for Shopify
The workflow after checkout for Shopify orders that still need work: custom statuses, Ship by dates, proofs, customer information, and lookup on your store.
Shopify records the purchase. Orderflow is for the work that happens afterward—customization, customer files, artwork approval, production stages, Ship by dates, and updates—without pretending that every shop only sells gifts.
What it helps with
- Custom statuses, colors, and sequence
- Ship by dates on the working queue
- Customer Message and Internal Note on the order
- Proof Review with versions, approval, and revisions
- Request Information and Collect Info
- Customer lookup on your Shopify store
- Status emails and message templates
- Optional rules for Ship by dates and Shopify fulfillment
- Analytics for workflow time, proofs, automations, and marketing opt-ins
- Order activity history
- Team access on plans that include it
Learn about order workflows
- How to collect missing information after a Shopify order
What to do when a custom order is paid but the customer still needs to send details, photos, or files.
- How to create custom order statuses for made-to-order products
How to name and sequence production stages so your team and your customers are looking at the same workflow.
- How to manage custom Shopify orders after checkout
A practical workflow for custom and made-to-order Shopify orders that still need work after the customer pays.
- How to let customers check the progress of a custom order
How to give customers a storefront order lookup they can use before a tracking number exists.
- How to let customers upload photos after a Shopify order
How custom-product shops can collect customer photos after purchase without chasing email attachments.
- How to manage Etsy orders in Shopify
How to bring Etsy orders into Shopify with a marketplace connector, then run production and shipping from one order workspace.